Shipping policy

Verzending

We offer free worldwide shipment with orders above  €39. If your order value is below €39, then is the shipping costs €4,95. See below for the estimated time of delivery:

Europe: 1-2 working days
Rest of the world: 2-4 working days

Retouren

We offer free returns on all orders! You can return for free with our return service. For this you can send an email to info@sinoz.eu

When you have received your order, you can return within 14 days. 

Please be aware that the product and the packaging must be in the same condition in which you have received it in. Labels and plastic protection films must still be attached. The products must be unused and in their original packaging.

We will send you a notification by email when we receive your return and when we have processed it. Please allow up to 14 days for your return to be processed.

In case the product is received broken or damaged, the buyer is obliged to inform us immediately and we will send further instruction of how to proceed.

We will inspect the product carefully and when a default (not caused by the customer) is detected, a repaired product or a replacement will be sent back and the customer will be reimbursed for his/her expenses.